Returns & Exchanges

At Earrings by Emma, we want you to love your new accessories, which is why we offer a 30-day return window for all unworn jewelry in its original packaging. If your purchase isn't a perfect match, our simple return process ensures a hassle-free experience.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully place the earrings in their original display cards and protective box to prevent damage during transit, ensuring all tags are intact.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.